Everything your ops team needs

A complete letter workflow built for regulated UK financial services, from AI extraction to compliance sign-off.

AI meeting note extraction

  • Paste or upload any meeting note format (PDF, Word, plain text)
  • AI identifies the correct template from your full library
  • Structured extraction with per-field confidence scores
  • Green (≥70%) and amber (<70%) confidence indicators
  • 'Edited' badges track manual overrides for reviewers

Smart form editor

  • All extracted fields in one structured form
  • Override any value. Edits are tracked and visible
  • Phonetic normalisation for dictated terms
  • Soft facts integrated into opening narrative
  • Sensible defaults for date and boilerplate copy

Compliance review workflow

  • Dedicated compliance dashboard with review queue
  • Section-by-section review with variable highlighting
  • Inline commenting stored per section
  • Approve or request amendments with one click
  • Inline feedback banner so staff can resolve amendments fast

Branded document generation

  • Professional .docx output with your firm's branding
  • Custom header logo, colours and footer per tenant
  • Variable interpolation across all sections
  • Draft watermark for unapproved letters
  • Download via secure, time-limited signed URLs

Role-based access control

  • Three roles: Staff, Compliance, Admin
  • Route-level and data-level protection
  • Staff see only their own letters
  • Compliance see all letters for review
  • Admin manage users, templates and branding

Immutable audit trail

  • Every action logged with timestamp and user
  • Letter creation, edits, reviews and downloads tracked
  • Filterable audit log UI for compliance and admin
  • Records cannot be modified or deleted
  • Exportable on demand for regulatory reviews

And more

Status tracking: Draft, Awaiting review, Approved, Needs amending

Pre-loaded templates including Openwork SAF-aligned wording

Low-confidence field highlighting for compliance reviewers

One-click .docx download at any letter status

Mandatory TOTP 2FA for every user

Multi-tenant white-labelling with per-firm branding

See it in action

Book a 30-minute walkthrough with our team.